Personable, trustworthy, and superior service!
I have used Chenault House of Hearing – Plano for over three years, and I am very pleased with them. The people there are very friendly, and easy to work with. Very personable, very trustworthy, and just superior service! And, the devices work well. Another thing that I really like about Chenault, is sort of different. They have a way of cleaning your ears using an imaging device to see what they are doing on a screen. It is quick, painless, and the best way I have ever encountered to get your ears clean. Doctors and others do not have the necessary equipment to do this. I asked them why they do not advertise this service to the public, and they said that they tried, but the explanation was too technical. So, if you go there, do yourself a favor and ask about this service. As far as their prices, my husband insisted recently that I go to one of those discount super stores, and check out their prices. I went with him, and when we got there, there was no receptionist, and the person who supposedly knew about hearing aids wasn’t there, and the one who was there did not know what to do because there were two people in line, and no receptionist. Worst customer service ever! I guess you get what you pay for. In addition, there are testimonials on the walls of Chenault House of Hearing – Plano, some from a very famous person, about how they have never received better service than from Chenault, and that no other provider compares. After my experiences, I believe those testimonials!