TESTIMONIALS

What our clients say

THE WORD OF MOUTH


We have received an appreciation letter from Barbara Stephenson regarding professionalism with you and your staff. As you know, Beltone takes great pride in offering the best customer service experience!


TODD MURRAY, PRESIDENT

I want to tell you how happy I am with my new Beltone aid and John Chenault who sold it to me!!  Am so happy with my new Force FRC95 and John and Tammie. Am now pushing 91, guess that makes me a senior citizen?


Mildred Donat

Ruth Arnold, was presented flowers and balloons from Gail Toumbs Tuesday afternoon at Chenault House of Hearing, Inc. on Stonewall Street, Arnol, who will celebrate her 100th birthday on Nov. 21, will receive free batteries and hearing repairs for life


HERALD BANNER, Nov 19, 2010

An Excellent Experience

I went to Chenault House of Hearing – Plano to have surgery for a kochelar implant. The doctors were very professional and they explained
everything and made me feel very comfortable. I knew what to expect, so it was a very good experience for me. Everything went well, and now I am just waiting for it to heal.

They were very caring, and they even called to check on me a couple of times after I got home. The doctor was referred to me by a friend, and I would not hesitate to refer my family and friends to Chenault House of Hearing – Plano. I would give them more than five stars if I could!


Youngie Harris

Great, No problem, Right in and Right out !

I have been to Chenault House of Hearing – Plano several times and will keep going back. I purchased a pair of hearing aids and I am very pleased with them. I can hear very well with my new hearing aids. The staff and the doctor were great. They saw me on time and were very prompt in everything they did. My advice to anyone thinking of using Chenault House of Hearing – Plano is to make an appointment and you will be happy that you did.


Linda Maddox

Nice people and always available!

I have been using Chenault House of Hearing – Plano for gosh, over 15 years or so, and I have always been a very satisfied customer. The people there are so nice and easy to work with. If I ever have any kind of problem, I can just call them up. They are always available, and they are good about taking the time to explain things to me. The hearing devices I get there work well, too.


Annelies Christian

Good Experience

I’ve been with Chenault House of Hearing – Plano for a while. I’ve had hearing aids before I got this pair I have now, so it’s been five years I’ve been dealing with them. I like my new hearing aids because there are no batteries. The office staff there is good. The office is presentable. I’m very satisfied with my experience at Chenault House of Hearing – Plano.


Charles Giddens

Personable, trustworthy, and superior service!

I have used Chenault House of Hearing – Plano for over three years, and I am very pleased with them. The people there are very friendly, and easy to work with. Very personable, very trustworthy, and just superior service! And, the devices work well. Another thing that I really like about Chenault, is sort of different. They have a way of cleaning your ears using an imaging device to see what they are doing on a screen. It is quick, painless, and the best way I have ever encountered to get your ears clean. Doctors and others do not have the necessary equipment to do this. I asked them why they do not advertise this service to the public, and they said that they tried, but the explanation was too technical. So, if you go there, do yourself a favor and ask about this service. As far as their prices, my husband insisted recently that I go to one of those discount super stores, and check out their prices. I went with him, and when we got there, there was no receptionist, and the person who supposedly knew about hearing aids wasn’t there, and the one who was there did not know what to do because there were two people in line, and no receptionist. Worst customer service ever! I guess you get what you pay for. In addition, there are testimonials on the walls of Chenault House of Hearing – Plano, some from a very famous person, about how they have never received better service than from Chenault, and that no other provider compares. After my experiences, I believe those testimonials!


Carol Warburton

Excellent Customer Service!

I have been doing business with Chenault House of Hearing – Plano for several years. I would not go anywhere else. They sell quality hearing aids and they know what they are doing. They have state of the art equipment and are well trained on using it. The receptionist there is an example of a fine employee. She is top of the line at her job and has helped me many times over the phone. I normally don’t take the time to do a review but I made an exception for them. They are top quality at their jobs. The difference they have made in my ability to hear is remarkable. Their customer service does not stop once you get your hearing aids. They have been there to help me anytime I give them a call or go in for an appointment. Their customer service never stops.


Tom Foster

They’re all great!

I’ve been seeing the specialists at Chenault House of Hearing – Plano for over ten years. Even though I’ve moved away to a new city, I still drive back to Plano for appointments. In fact, the office staff doesn’t ever let me leave without making my next appointment. As long as I can still drive that far, I’ll be making the trip. Both offices are very nice and I’ve been very happy. The staff is wonderful! I highly recommend Chenault House of Hearing – Plano!


Barbara Gluck

Overall it was a very good experience.

Overall, I had a very good experience my first time with Chenault House of Hearing – Plano. I had to contact them more than once in order to speak about scheduling an appointment, which was slightly inconvenient. However, they were able to get me in relatively quick and I had my hearing tested. It didn’t take long to get the results, and it was much easier scheduling my follow up appointment.


Joone N.

Friendly people, convenient location, and free preliminary hearing test!

This was my first experience with Chenault House of Hearing – Plano, and so far, I am very satisfied. The people there are very friendly, and they take the time to explain things well. I am still in my two week trial period on the device, but I have had no problems yet. I really like their location – it is very convenient. I also like the fact that you could get a preliminary hearing test there free of charge!


Jeff Holderman

Friendly, nice people!

I have used Chenault House of Hearing – Plano for a while. I really like how convenient their location is, and how friendly their people are. They explain things well, and it is nice when I go there to see the same people. It is usually the receptionist who does the cleaning for me, and the same person who does the hearing test each year or so. They are just very consistent, and like I said before, just friendly, nice people!


John Steele

Friendly Staff And Doctor!

Chenault House of Hearing – Plano is a wonderful place! This was not my first time going to them, I have been going there for about three years now. Their staff is very friendly and accommodating. The doctor is very clear with his instructions and he takes the necessary time with you so that you know and understand what he is going over with you. You really can trust him. He puts you at ease. If you call in they are quick to return your call. They schedule appointments well so that you don’t have to wait long when you arrive. Everything has always been pleasant when going there. I have to drive a long distance to get to them but I don’t mind because they are absolutely worth the drive. When you have friendly staff and a friendly doctor it is worth the time! So if you are looking for help with your hearing needs don’t hesitate to contact Chenault House of Hearing – Plano!


Shirley Stover

Friendly people who take the time to thoroughly explain things!

I have used Chenault House of Hearing – Plano for about a year now. The people there are very nice and friendly, and they really take the time to thoroughly explain things to me. Their location is very convenient, although the parking is sometimes a little spotty. The hearing aid gave me a few problems at first, and the wires had to be replaced. But Chenault stood behind their product and took care of that for me! Good to know that!


William Fox

Lovely, pleasant people! Very pleased with them!

I have dealt with Chenault House of Hearing – Plano for over a year now. They are very lovely, pleasant people. I found the idea that I needed a device most aggravating, but I suppose that is a common response. I was hardly enthusiastic about it, but I went to them and got the device, and it is most efficient. As I said before, the people there were most pleasant to deal with, and once it was established that I needed the device, they were good about taking care of all that. I do wish the gentleman himself, Mr. Chenault, had spent more time with me, but perhaps I am just being picky. When there have been issues with the device, the girls there have sorted it all out for me. In general, I have been very pleased with the Chenault House of Hearing!


Christine Denobrega

I Was Treated Very Well!

I was treated very well at Chenault House of Hearing – Plano. The staff there were very courteous and professional. I will recommend them when I get the chance to do so. They were very nice over the phone helping me make an appointment with them. I hope you give them a chance. They have always treated me very well and are very helpful. I had a very good experience with them from start to finish.


Rose Shelton

They do what they say they will do

I have been using Chenault House of Hearing – Plano for quite a while, and I am pretty satisfied with them. So much so that I recommended them to my wife. The girls there are very good at what they do. And, the location is very convenient, being right near two major intersections. So, it is easy to get to, and there is plenty of parking. Overall, I like the fact that the company does what it says it will do. But, I think Mr. Chenault maybe needs to hire an assistant. Because he is always so busy, and at my age, I need some undivided attention when I come in.


Howard Watson

I like them!

Chenault House of Hearing – Plano did a very good job for me on my hearing aid devices. I am a retired person, and I think they are very nice and friendly people, and I like them.


Haesook Choi

John Was Knowledgeable & Professional & Fit My Equipment Properly

Chenault House of Hearing – Plano did a good job for me. This was my first time using their services. I found them online on a Google search. Their staff was friendly and efficient. They were quick to return phone calls. When I went in they took the time to explain things to me and answer any of the questions I had. They did not make me feel rushed. To anyone needing their services, I say give them a try!


Tim Cooke

Very nice people, and they take the time to work with you!

I have been going to Chenault House of Hearing – Plano for a long time – well over ten years. The people there are very nice, and they do a really good job about making sure everything is adjusted and working properly. It is easy to get in to see them, and if you have questions, they are always so nice about answering them.


William Smith

Very polite and accommodating!

I have been using Chenault House of Hearing – Plano for years and years. The people there are so nice, and they take the time to explain things to you. They are very polite and accommodating! They have been really good!


Mary Sims

Been going there so long that we are all good friends!

I have known the people at Chenault House of Hearing – Plano for quite a while, and I have been going there for so long, that we are all good friends now! I have been very happy with them. They really work with me when I need them to, and they are very nice. I am very pleased with my hearing aids, too. They work pretty well!


Linda Maddox

Hearing aid loss support

I was able to purchase a re-conditioned set of hearing aids with 4 channels at a good price, and for the couple of years I’ve had them, this location has supported them well.


Fletcher Sharp

Very convenient location, and very helpful people!

I have used Chenault House of Hearing – Plano for a quite a while, and I love how close they are and how convenient. The receptionist/assistant is very nice, and always very helpful when I go in. I wish my hearing aids could be better adjusted, but they are getting kind of old, and I am trying to make them last as long as possible. But I have been very satisfied with Chenault!


Patricia Hollister

Very nice and helpful people!

The people at Chenault House of Hearing – Plano are very nice to me, and also very helpful. They keep my hearing aids working fine for me, and I have been very satisfied with them!


Mary Chalk

They make the time to help you!

We have always gotten very good service from Chenault House of Hearing – Plano. The people there are friendly, and they make time for you. They call and remind you when you need to update parts, and they are good about changing out anything that has stopped working, or is just maybe clogged up. The last pair of hearing aids we got there lasted over 13 years! And that is way longer than they should have. We highly recommend them!


Melvin Coppinger

Still getting use to product

Ok expect a good product


Peggy James

Nice people and they pay attention to detail!

I have been using Chenault House of Hearing – Plano to take care of my Beltones for me and I have been very happy with them. They are nice people, and very helpful when I need them. I am very impressed by the way they pay attention to detail!


Otis Derbonne

They take good care of me!

I have had my hearing aids for several years now, and I wear them everyday. If I ever do have a problem, I take them to Chenault House of Hearing – Plano and they immediately take care of the problem for me. They are very friendly and nice people, and they are good people to work with. I highly recommend them!


Johnny Rutledge

Their service was good.

The service we got from Chenault House of Hearing – Plano was okay. They are good. We are happy.


Ming Wang

Nice people, and they take good care of me!

I have been very satisfied with Chenault House of Hearing – Plano. The people there are very nice, and they take good care of me! I highly recommend them!


Harry Fowler

Friendly employees, and the equipment works fine!

I have had a good relationship with Chenault House of Hearing – Plano. The employees there are very nice and friendly, and they always have plenty of time to help me. The equipment works fine, and they are very conveniently located. I have been very satisfied with them, and I have already recommended them to my friends!


Jay Kinard

Treated very fairly; encountered no problems

This was my first time using Chenault House of Hearing – Greenville. I had quite a few questions about hearing aids and accessories so I decided to set an appointment and see if I could get some answers. When I called in to get an appointment, it was very painless and easy. I went in at the scheduled time, and the staff was just great. They were friendly and professional, and I was able to get answers to all of my questions. It was a great overall experience. I was treated very fairly, and I encountered no problems whatsoever. I would definitely recommend Chenault House of Hearing – Greenville to anybody who needs some answers to questions related to hearing aids and accessories!


Mike Rawlings

As always I was very happy

I am always well taken care of when I visit your office and could not be more pleased. I give you positive comments when ever hearing comes up in conversation.


Cynthia Whitaker

Excellent service

they adjusted my 2 year old hearing aid and now they are good as new. They recommended that I did not need new hearing aids.


Dr Mike Andrews

Very nice and friendly people!

This was my first time to use Chenault House of Hearing – Greenville. The people there were very nice to me, and friendly. My new hearing devices work very well, and just as they described them to me. Overall, I am satisfied with Chenault House of Hearing – Greenville. I would definitely go back to them in the future should I need to.


Mary Barrett

Friendly people who are very helpful!

I have used Chenault House of Hearing – Greenville for several years and I am real satisfied with them. They are friendly people, and very nice about explaining things to you. If there was ever any kind of a problem, they worked with me to fix it. They are very helpful. As far as the hearing aids themselves, they have always worked good for me. There is nothing like your natural ears for hearing, but these work pretty well.


Kenneth Thornton

Great customer service!

I have been using Chenault House of Hearing – Greenville for about the last seven or eight years. The people there are very nice and friendly, and they really take the time to explain things to me. The actual devices work very well, too. But what impresses me the most about Chenault House of Hearing – Greenville is their great customer service!


Jerry Krodle

I Appreciated Their Knowledge And Their Help

I am very satisfied with my visit to Chenault House of Hearing – Greenville. The doctors and technicians were very knowledgeable and professional. They helped to analyze my hearing issues and to correct them. They assisted me with the fitting of the hearing aids and adjusted the tuning to the level and frequency of my hearing loss. They also upgraded them when I needed more power.

They did a very good job, and my hearing aids are working great now! It was easy to schedule an appointment at a time that was convenient for me, and I will continue to use the services of Chenault House of Hearing – Greenville. It was a very gratifying experience.


Dr Howard Kweller

Great Staff!

I don’t like having to wear hearing aids but since I do I am glad I chose Chenault House of Hearing – Greenville as the place to purchase them. The people there are always kind. They are all very professional and knowledgeable about hearing aids. I have had a few problems with the hearing aids and they were very quick to get them fixed for me. I have no complaints about the staff at Chenault House of Hearing – Greenville but I am a little disappointed in the hearing aids. I will use them again because the staff is so nice.


Brenda Babb

Very kind and patient people!

I only started using Chenault House of Hearing – Greenville a few weeks ago. They are very nice people, all the way from the lady who answers the phone, to the people who help you in the office with your devices. I am very happy with my new hearing aid, and I am also very impressed by how nicely I was treated. The man who helped me was very concerned with me and my needs, and he took the time to fully explain everything to me, and when I didn’t understand something, he was very patient about going over it again with me. I really appreciated that, and the way they treated me just made the whole experience very pleasant.


Fleta Tidwell

Very pleased with entire service

My father has been seeing Chenault House of Hearing – Greenville since 2017. He’s very happy there. He will continue seeing them because if ever there’s a problem, they take care of him right away. They’re professional, accommodating and caring. The staff is friendly. And they make him comfortable as well. They are very knowledgeable. Plus from what I understand, they have comparable rates. They always answer his questions. And if they don’t know the answer, they will find out. I would recommend Chenault House of Hearing – Greenville to my family and friends. In fact, I already have!


Eugene Fowler

A wonderful company with wonderful people!

We have used Chenault House of Hearing – Greenville for about the last six months. We love them! My dad’s hearing aid is so sophisticated, and it is unbelievable what he can program it to do. The two ladies there are wonderful, and very accommodating. My brother was in town for the day, and we asked for a same day appointment, and they said “Sure, come on in!” Mr. Chenault is a very knowledgeable person, and as a group, they always have time for my father. They are friendly, and in just this short period of time, he has already gone in several times for cleaning, and testing. Chenault House of Hearing – Greenville is a just wonderful company with wonderful people!


James Green

Great experience

Good experience


Steve Gender

They take the time to help you!

I have been a customer of Chenault House of Hearing – Greenville for at least 20 years. The people there are very nice and friendly. They clean my device for me, and also provide an ear cleaning service. I hear they are going to start charging for the ear cleaning service, which is understandable. I keep going to them because they give me good service! Plus, they take the time to help me when I need help.


Jimmy Bailey

They just treat you right!

Both my husband and I have used Chenault House of Hearing – Greenville, for quite a number of years. I think for so long that my husband is on his third or fourth pair. The people there are very nice, and they are very helpful. We are so satisfied with them that we have never gone any other place for our devices. I guess if I had to sum it up, they just treat you right!


Mary Smith

Friendly, and easy to work with!

We have used Chenault House of Hearing – Greenville for about the last four years or so, and they do a good job of taking care of us. They are friendly people, and easy to work with. My husband had to have his device upgraded recently and frankly, he prefers the older one, but there is no way to go back to that. Dr. Chenault is doing his best to help us get this one properly adjusted. So, we appreciate that.


Charles Butler

Nice and friendly people, and you don’t have to wait a long time.

The people over at the Chenault House of Hearing – Greenville are nice and friendly people. Whenever you need them, they are there for you, and very helpful. You don’t have to wait a long time for them to get to you. The hearing devices work pretty well. You just have to make sure you get them all the way charged up.


Deanna Spillman

I have been very pleased for over 30 years!

I have used Chenault House of Hearing – Greenville since about 1990. That makes it 30 years or so. They have always provided excellent service to me. They are friendly, and easy to work with. Dr. Chenault is very thorough and patient. He fully explains things to me. I bought a new pair of hearing devices a few months ago, and they needed some extra adjustment. The sound was cutting out and sort of coming and going around large crowds, and music. I went in to see Dr. Chenault and he got them adjusted right up for me! I go to see them to get the devices cleaned every three months and they also do a great job of that! I highly recommend Chenault House of Hearing – Greenville! I have been very pleased with them!


Edith Trimble

Perfectly Happy!

I have been a customer of Chenault House of Hearing – Greenville for six years. I like John pretty well. He is courteous and friendly and really takes the time necessary for you. My second set of hearing aids broke within a couple of weeks of having them and they sent them back to the manufacturer for repairs. That does happen and I don’t hold any ill will toward Chenault House of Hearing – Greenville for that, things just happen. I’m going to be picking that one up today and I am certain that all will turn out just fine. I am very satisfied with the service and the care I recieve from John. I would recommend them to others and will continue to use their service.


Larry Philips

It was a great experience!

The staff at Chenault House of Hearing – Greenville treated me very well. It couldn’t have been a better experience. I didn’t even make an appointment, I just stopped by on the advice of my doctor and got helped. They were all very nice all the way through the process!


Kenneth Thornton

They are fantastic and I love them!

I recently went to my appointment over at Chenault House of Hearing – Greenville. I know that they have a couple of offices but Greenville is closest to me and more convenient to get to. Their facility is lovely. Everyone who works there seems to be pleasant and easy to get along with. I had to make a few trips there and finally got fitted for hearing aids. They are fantastic and I love them! I would definitely use Chenault House of Hearing – Greenville again and highly recommend them to others who have the need.


Nancy Sanchez

I just love going there!

The people at Chenault House of Hearing – Greenville are so friendly and nice, and I just love going there! They are very helpful, and they make sure that everything is adjusted correctly. They really know what they are doing. I highly recommend them!


Margaret Sanders

I have been very pleased with the devices!

I have been really happy with Chenault House of Hearing – Greenville. My devices work very well. I do not wear them all the time, but when I do wear them they work fine. I have been very pleased with the devices, and Chenault House of Hearing – Greenville!


Pat Anderton

Very friendly and very easy to get along with!

Chenault House of Hearing – Greenville is a good company. The people there are very friendly, and very easy to get along with. They are very helpful and patient, and they make you feel comfortable there. My hearing devices work just fine and they keep them well-adjusted for me! I highly recommend them!


Luella Russell

They really know their business!

I have been using Chenault House of Hearing – Greenville for a while and Dr. Chenault really knows his business. They call me ever so often to come and get my hearing aids cleaned. Or sometimes I have small troubles with them and need to get them adjusted. They are friendly and they take care of all that for me but I kind of get irritated sometimes when they find something wrong, like maybe a wire and it is expensive to replace. I do not know for sure – maybe that stuff really is that expensive.


Neal Parrott

Always available to help me or explain things!

Chenault House of Hearing – Greenville does a good job for me, and I have been very satisfied with them! They are nice people, and they are always available to help me, or to explain things to me. They are patient and kind, and I like them. My devices work reasonably well. So overall, I am very happy with Chenault House of Hearing – Greenville.


Ron Rogers

They are good about answering my questions!

I like the people over at Chenault House of Hearing – Greenville! They are very nice, and they always have the time for me when I need them. They are very knowledgeable, and they are good about answering any questions I have. I highly recommend them!


Dan Cumbie

Very nice patient people!

Chenault House of Hearing – Plano does a good job for me. They are always available when I need them, and they are very nice, patient people. My hearing aids need adjustments from time to time and they take care of that for me. I have been very happy with them over the years.


Rose Shelton

OUR AWARDS

AND ACCOLADES



HERALD BANNER

READER’S CHOICE


The BEST of Hunt County Award. 2014 Best Hearing Service


HERALD BANNER



HERALD BANNER

READER’S CHOICE


OUR AWARDS

AND ACCOLADES



HERALD BANNER

READER’S CHOICE


The BEST of Hunt County Award. 2014 Best Hearing Service


HERALD BANNER



HERALD BANNER

READER’S CHOICE


What our clients say

THE WORD OF MOUTH


If people like you, they will listen to you, but if they trust you they will do business with you. I happen to like John Chenault, but I do business with him because I trust him to make sure I have the best hearing today’s technology has to offer. That is why I wear TRUE technology hearing aids. It’s not what happens to you that determines how far you will go in life; it is how you handle what happens to you and if we don’t start, it’s certain we can’t arrive. Make the day worth remembering.

Zig Ziglar

Beltone Hearing Center

The Beltone Hearing Center Inc. in Greenville, Texas is the oldest hearing center still in its original location in the state of Texas.

WE ACCEPT MEDICAID & MOST INSURANCE

Hearing Aids Styles

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